Tall Timbers Tasmania
Compendium
Welcome to Tall Timbers
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Thank you for choosing to stay at Tall Timbers. I would like to take this opportunity to welcome you and inform you it is our aim to ensure your comfort and enjoyment of our services – whether overnight, or longer, it is our pleasure to be of service to you.
The story of Tall Timbers began in 1989 with the hard work of many businesses in our region. Many of these people still live here today! Our region’s pioneering timber families are recognized in the names of our bistro, two function areas, and lounge bar; a true testament to the many timbers used to build our property, enhancing our commitment to our community. We believe those treasured memories and values are carried through to our service, hospitality, and the passion that each member of our team exudes.
Please take the opportunity to walk around the property and share in the enjoyment of our landscape and rural setting. Make use of our many facilities, whether it is the pool, gym, restaurant, gaming, TAB, or bars – it is here for you to enjoy. Our onsite nationally branded Thirsty Camel Bottle Shop stocks most of the recognized brands of beer, wine, and spirits – but also has a wonderful array of Tasmanian wines. Trust me when I say that our cool and climate wines will certainly be enjoyable too!
So please enjoy your time at Tall Timbers. Take pleasure in all we have to offer. I know that once you have experienced our region’s full potential you will keep coming back time and again. Should you need any assistance during your stay, please contact our reception staff, or ask me directly.
Until then, take care.
John Dabner
General Manager
Tall Timbers Tasmania
Room Facilities
Power Tag / Key
Rooms 1– 59:
Your room key is attached to a power tag which, when inserted in the slot located either just inside the door or opposite the front door, activates the main internal lights. Please remove the key when leaving your room. This power control does not affect the mini bar fridge, TV, power points, heater, or electric blankets.
Rooms 60—67:
Guests must push up a white lever to activate the power, positioned just inside the entrance to the apartment.
Tea & Coffee Making Facilities
Tea and coffee making facilities are provided free of charge in each room with compliments of Management. Teabags and coffee are also provided free and these will be restocked each day by the cleaning staff at no extra charge.
Television
Each room is equipped with digital televisions that have been provided for complimentary guest use by Management. Each room has Free-to-Air television channels. Tall Timbers also offers 4 free In-house movie channels for you to enjoy. Movie Guides are displayed on each of the 4 Movie Channels 101, 102, 103 & 104 – Alternatively, hard copies may be accessed at reception.
Heaters
Wall-mounted heaters have control switches on the top of the heater, please adjust to suit your needs.
Do Not Disturb Signs
Do Not Disturb Signs are available and located in the rear of the entry door, if this is placed on the outside door handle your room will not be service / cleaned.
Please note late room servicing/cleaning will not be available after 12.00noon daily.
Clock Radio
To set alarm :
- Press alarm SET & TIME buttons at the same time until the wake-up hour is displayed.
- Turn the POWER switch to AUTO.
- To turn alarm off, turn the POWER switch to the OFF position.
Cooking in Units
Cooking in Motel units is prohibited by law unless you are in a self-contained apartment. Tall Timbers invites you to make full use of our dining facilities which include the Kauri Bistro, Millers Sports Bar, inhouse and takeaway pizza options as well as Room Service. We are pleased to advise children’s meals are also available. Mini-Bar Fridge The mini-bar offers a range of refreshments for your convenience. Please complete one of the minibar checklists located in your room and present it to reception to speed up check out. Your mini-bar is replenished daily. A note is taken daily of items used with appropriate charges being added to your room account.
Telephone calls & Speed dialing systems
| Reception or Emergency Local Calls | Dial 9 |
| Local Calls | Dial 0 + number |
| Long Distance | Dial 0 + area code + number |
| Overseas | Dial 0 + 0011 + country + area code + number |
| Room to Room | Dial the room by adding a 1 in front e.g. |
| Room 10 dial 110, for room 2 dial 102 |
Please refer to the phone book for countries which can be dialed from Australia. Reverse charge calls, credit card calls, and conference calls may be booked through reception.
Telephone account
Your calls will be metered and charged to your room account, showing the date, day, time, and phone number of all calls made. Standard & Mobile phone calls are charged at $1 per minute.
Speed Dial
These have been included in our telephone system for your convenience. To contact any of these services listed below simply dial the listed number. It is not necessary to dial “0” first.
| Taxi | 86 800 |
| Wells Pharmacy | 86 806 |
| Wraggs’ Pharmacy | 86 807 |
| Doctor’s Surgery | 86 801 |
| Smithton Hospital | 86 805 |
Guest Services
Early Morning Wake-up & Reminder Calls
For guests intending on early departure, Management will be pleased to call you at a time which has been arranged during office hours the previous evening. Dial 9 before 8:30 pm each night to have your early morning call set, no charges apply for this service.
Baby, Infant & Children Facilities
Management is pleased to provide cots and rollaway beds for a small fee. A limited number of high chairs are available for guests with children at no extra cost. Please enquire at the reception desk.
Guest Laundry Facilities
Management is pleased to provide guest laundry facilities with coin-operated washing machines and dryers. This area is located between units 31 & 32 and can be found following signage around the units. Laundry detergent is available at reception at a minimal cost. An iron and ironing board is located in each guest room for your convenience.
The Guest Laundry is open between the hours of 8.00 am – 8.00 pm daily.
Mail & Messages
All incoming mail and messages are left at reception and may be collected daily. Guests who have had their mail redirected to this property are especially reminded to leave a forwarding address with the office prior to their departure.
Internet Access
Free Wireless LAN (Broadband) connection is available throughout all rooms and in the main hotel complex. Please contact reception (or Dial 9) in regards to connection details. One desktop computer is located in the Reception Foyer with free internet access for guests. This is for browsing only, there is no printing service available from this computer.
Guest Responsibilities
Guests’ Visitors
Visitors invited to the premises by guests are asked to leave their cars in the main car park and we also respectfully request all visitors leave quietly without disturbing other guests by 10:00 pm weekdays and 11:00 pm weekends.
Vacating Rooms
As staff require time to prepare rooms for incoming guests, we request your room be vacated by 10.00 am on the day of departure. If required, guests may leave luggage at reception.
Noise & Parties
Guests are asked to be especially mindful of noise associated with their activities, even during the day, as some guests may be obliged to sleep due to travel and work schedules.
Parties and large gatherings are not permitted.
Pets
Local Government Bylaws expressly prohibit pets in our units. Also, other guests may have quite serious medical allergies to animals. Management WILL ask that pets be immediately removed from your unit.
Valuables
Management advises that they cannot accept responsibility for valuables, including property left in our units. Although no responsibility will be accepted, the Management advises guests to hand in valuables to the office for safekeeping and to ensure that their room is kept locked at all times.
Accounts
Accounts are due when presented. Guests leaving early are requested to settle accounts on the previous evening. Credit must be negotiated prior to the commencement of your stay. The following credit cards are accepted: Bankcard, American Express, Diners Club, Visa, MasterCard, and EFTPOS. Cheques are accepted only if prior arrangements have been made. Traveler’s cheques in Australian dollars are also accepted.
Facilities
Pool & Gym Facilities
Guests are invited to enjoy free access to our indoor 15 metre heated swimming pool, spa, and gym facilities located in our recreation building.
The Recreation building is located at the eastern end of the complex, adjacent to the bottle shop entrance. Access to facilities is gained by your room key during your stay.
The opening hours of the facilities are:
Monday to Saturday: 6.00 am-10.00 pm
Sunday & Public Holidays: 7.00 am-8.00pm
Guests do not have access to the pool outside of these times.
Please note: at times these opening hours may be reduced due to community group health and recreation use.
Pool towels are located at Reception during reception hours, a $5 refundable bond per towel is charged to your room and is reimbursed on return of your towel/s to reception.
Tennis Courts
Courts are located at the eastern end of the complex, adjacent to the Pool and Gym. To use the facilities, house guests are required to make a booking at reception by dialing 9 during office hours. Bookings will be at 1-hour intervals and are at no cost to house guests. Racquets and balls are available at reception with a $5 refundable key bond charged to your room.
BBQ Area
BBQ facilities are located at the eastern end of the complex, near the tennis courts, and adjacent to the pool complex. Two electric coin-operated ($0.20) BBQs are available for house guests to use, with change available at reception. For BBQ packs please enquire at the reception – we have packs available for 2, 4, 6 or more persons. Please note: at least 2 hours notice is required so that packs can be made to suit your requirements.
Bars, Gaming & Bottle Shop
Howie’s Oasis Gaming Room
Open from 11.00 am daily (12.00noon Sunday & Public Holidays)
Enjoy the thrill of our Howie’s Gaming Room. A relaxing area with Tas Keno and Gaming Machines for you to try your luck. Howie’s is named after a local seafarer David Howie, who was the first constable of the straits in the 1890s and was also responsible for patrolling nearby Bass Strait Islands. A sketch image of Mr. Howie is located in the Gaming Room for those of you who may be interested in the history of the region. Neat casual dress standards apply and only persons over the age of 18 years may enter these facilities.
Millers Sports Bar
Open from 11.00 am daily (12.00noon Sunday & Public Holidays)
Snack meals can be ordered from the bar all day from 12.00 noon.
Come in for a few drinks during your favorite sporting event, or a few games of pool. Millers is filled with some great sporting memorabilia for you to check out whilst enjoying a refreshment and you can also see entertainment and sporting events on one of the many television screens in the bar. Sign up for our newsletter or visit our website or Facebook page to stay up to date with the latest Tall Timbers news.
UBET Facilities
Open from 11.00 am daily (12.00noon Sunday & Public Holidays)
Our UBET facilities are available for you to enjoy multiple big screens of racing action & FOX Sports with all your punting needs in one area.
Thirsty Camel Bottle Shop
Open from 11.00 am daily (12.00noon Sunday & Public Holidays)
The extensive use of Tasmanian Oak, local stone, slate, and Blackwood will be sure to catch your eye. You will be impressed by the selection of spirits, liqueurs, wines, and beers to choose from. So come and browse, bag yourself some great weekly specials or Local Tasmanian Wines.
Dining
Kauri Bistro
Showcasing quality local produce, the bistro has a large range of options available for guests to enjoy, including Cape Grim Beef, and seafood sourced from West and Southern Tasmanian waters. Look out for the Taste Tasmania logo on the menu beside items that are all Tasmanian ingredient-based. A children’s menu is available and a games room is located off the side of the restaurant.
Bookings for dinner in the Bistro are recommended.
The dress code for Kauri Bistro is clean and casual – no hi-vis or work uniforms.
| Breakfast: | Monday – Saturday from 7.00 am – 9.00 am |
| Sundays & Public Holidays – 8.00 am – 10.00 am | |
| Lunch: | Closed |
| Dinner: | Served daily from 6.00 pm |
The Bistro Bar is a family bar open from 11:00 am Monday to Saturday and from 12:00 noon Sunday & Public Holidays.
Millers Sports Bar
Millers Sports Bar serves snack meals all day from 12.00 noon.
Takeaway menu
For your convenience, takeaway pizzas, chicken & burgers are available.
Room service
Room Service orders are available until 8:30 pm. A copy of the current Room Service Menu can be found under the ‘Room Service and Dining Options’ tab of this compendium.
Breakfast
Room Service breakfast can be served to your room from 7:00 am to 9:30 am Monday to Saturday, 8:00 am to 10:00 am on Sunday & Public Holidays.
Upon completion of your breakfast, please place your tray/s on the footpath outside your room for collection and to save further intrusion and disturbance.
You are reminded to select breakfast menu items and hand the menu into reception by no later than 7:30 pm the previous evening.
Room Service
Service times
Breakfast:
Forms must be filled out the evening before & handed into Reception before 7:30 pm.
Orders are delivered between 7:00 am – 9:00 am Monday to Saturday & 8:00 am to 10:00 am on Sunday & Public Holidays at the guest’s allocated time.
Lunch:
Orders can be taken between 12.00 noon – 2:00 pm daily
Dinner:
Orders can be taken between 6:00 pm – 8:00 pm Monday to Saturday
6:00 pm – 7:30 pm Sundays & Public Holidays
Please dial 9 for Reception to place your order
Activities & Services
Tall Timbers 4WD Adventure Tours:
The Chilling Balfour Mining Tour
• Travel on the ‘road to nowhere
• Wander the streets of the ghost town of Balfour
• Check out the old mine sites and shafts
• Visit Murrays Reward mine
• Enjoy a picnic lunch in the old main street
• Walk the old cemetery and pay respects to those who never left
• See parts of the magical Tarkine Wilderness
Inclusions: Morning tea, packed boxed lunch, and water.
* Please contact Reception for the tour cost.
* Minimum of 4 passengers required for the tour to operate.
West Coast Aboriginal Tour
• Hear stories of famous Aboriginal people
• Hear the clear vision of Tasmania’s most infamous massacre at Cape Grim in 1828
• Visit Prehminghana (formerly Mount Cameron West)
• See hut sites and middens at West Point
• Hear of the significance of Tasmanian State Reserves in Aboriginal history
• Visit the Edge of the World and enjoy lunch at Arthur River
• View stunning Petroglyphs at Sundown Point State Reserve
• Discover magical spots in the Tarkine Wilderness
Inclusions: Morning tea, gourmet lunch & beverages.
* Please contact Reception for the tour cost.
*Minimum of 2 passengers required for the tour to operate.
Adventure Tours
• Travel aboard the 4WD to Green Point at Marrawah
• Visit West Point and hear about the Aboriginal culture in the area
• Journey to Arthur River and see the Edge of the World and Arthur River Beach
• See the wild coastline and visit Couta Rocks
• Travel Inland on the South Arthur Forest Drive and see the beautiful Sumac Lookout
• Visit Julius River Reserve for a refreshing rainforest walk
• Guests can also visit Lake Chisolm where stunning views of the sinkhole are taken in
• On your return journey guests can walk over Kununnah Bridge leaving the Tarkine
PREMIUM ADVENTURE TOUR – please ask Reception for the tour cost.
Inclusions: Morning tea, gourmet lunch & beverages.
*Minimum of 2 passengers required for the tour to operate.
COST SAVER WILDERNESS TOUR
Inclusions: Boxed snack lunch only.
* Please contact Reception for tour costs.
*Minimum of 4 passengers required for the tour to operate.
Tall Timbers Helicopter Experiences:
As you soar over the Tarkine wilderness, you’ll discover a place few have ever seen. Helicopter experiences are available for 2 – 5 people. Itineraries are flexible and adjusted to suit each guest. All flights are subject to pilot availability & weather conditions.
For further information on all tours and to make bookings, please contact reception.
Free Booking Service
Tall Timbers reception staff are also more than happy to assist you with bookings for activities, restaurants, and entertainment in the area. Feel free to browse the brochure stands at Reception for activities within the region. Below is a brief outline of some other activities in the area:
Golf Course and Lawn Bowls
A short 3-minute drive from the complex will take you to the Smithton Country Club. Here they have a challenging 9 hole golf course with more than an average quota of trees to make it interesting and also offer lawn bowls at the venue.
Smithton Boardwalks
Guests can stroll around the Duck River on boardwalks through parklands in Smithton – start from the Parkland near Billing Street and take in the gorgeous surroundings.
Tarkine Wilderness
The Tarkine contains Australia’s largest tract of temperate rainforest, one of the last and most significant in the world. Pristine rainforest and eucalypt forest, wild rivers, exposed mountains, magnesite cave systems, and extensive coastal heathlands. There are also large sand dune areas extending several kilometers inland, some containing ancient Aboriginal sacred sites. Rocky headlands provide habitat for a rich array of bird and sea life, whilst the forest is a home for more than 60 species of rare, threatened, and endangered species.
Recreational opportunities in the Tarkine include short and long bushwalks, fishing, kayaking, rafting, photography, camping, self-touring, and 4 wheel driving, along with wildlife viewing and nature appreciation.
Arthur River Cruise
Enjoy a day cruising on the Arthur River aboard M.V George Robinson or Reflections. You will see untouched pristine Tasmanian wilderness as you cruise 14km upstream into the rainforest.
Rocky Cape National Park
1hr drive east from Smithton on the Bass Highway
Rocky Cape is of great significance to Tasmanian Aboriginals and guests using the walks in the National Park are asked not to enter sea caves along the routes in respect to preserving Aboriginal heritage. 3 Walks of note:
• Inland track— 3-4 hours one way
• Coastal route— 3-4 hours one way. Some sections of this track are unmarked and require rough sections of making your own way.
• Circuit walk— 6-8 hours. Combines Inland track and Coastal route, allow extra time and you can make side trips to Doone Falls and Lee-Archer Cave.
Rocky Cape National Park also has multiple snorkeling sites along the coast. Please contact the Parks & Wildlife Services, Stanley, for further information on 6458 1480.
Tarkine Drive
The Tarkine Drive is the latest nature-based tourism attraction in Tasmania’s North West. A large-scale government-funded project has enabled all roads to be upgraded to allow tourist access roads through the Tarkine from the Arthur River township through to Kanunnah Bridge with completion of the Drive project at Tayatea Bridge. Guest are welcome to travel through this area. Points of interest on this drive are Sumac Lookout, Julius River Reserve, Lake Chisholm, Milkshakes Hills Forest Reserve, and The Edge of the World to mention a few.
Woolnorth Tours
Experience the Woolnorth property home to Tasmania’s largest wind farm. Wander through Cookhouse Cottage and step back in time as you hear history of the property and the Van Diemen’s Land Company. Two-hour tours of the Windfarm and Cape Grim are available.
Blue Hills Honey
Blue Hills Honey is located in the small Tasmanian district of Mawbanna and is approx. a 35-minute drive from Smithton. Premium honey exporter established in 1955 incorporating cafe, interpretation center, process viewing and all things bees and honey. Find it on the way to Dip Falls and the Big Tree.
Dip Falls & The Big Tree
The Dip Falls, a cascade waterfall over cubic-basalt formed rocks on the Dip River, is located in Mawbanna. A kilometer further along the road visitors can marvel at the Big Tree, a eucalypt obliqua some 17 metres around its girth in the wet eucalypt forest. The pathways to the viewing platform and the Big Tree are suitable for disabled access. There are also toilet facilities.
Little Blue Penguins
Viewing Platform at Godfrey’s Beach, Stanley
The Nut at Stanley
Stanley is known for one of Tasmania’s truly iconic attractions “The Nut” which is a volcanic plug deposited millions of years ago. Visitors can ride the chairlift or follow the path to the top of this stunning geological feature. There are also walking tracks at the top of the Nut to explore so comfortably walking shoes are recommended.
Stanley Seal Cruise
The 75-minute return Eco cruise on the 40 ft. MC Sylvia C, located Wharf Road, At Fisherman’s Dock, takes you to Bull Rock, via the nearby rocky outcrop – The Cow and Calf.
10.00 am & 2.00 pm 7 days a week (Min. 6 pax to run cruise).
Highfield House
Highfield House is an elegant 1830’s homestead of the Van Diemen’s Land Company. The property complete with stables, stockyards, outbuildings, workers’ cottage, and an old chapel marks the birthplace of European settlement in Tasmania.
Bike Hire
Hire a bike from the Stanley Visitor Centre and cycle around the historic town or the new Walking and Bike Track – turn left just before the RV area along Marine Esplanade
Stanley Visitors Centre
Is situated at 45 Main Road Stanley and is available to help with all your bookings and inquiries within our district or phone 6458 1330.
Conference & Event Information
Facilities
The Brittons Function Room (named after one of the pioneering timber families) is a large room that is suitable for workshops, demonstrations, trade shows, weddings, dinners, meetings, and conferences. This area can be divided into smaller sections for individual workshops.
Size: 500 m2 Total Area Size
Seating: Theatre Style 320 people
Classroom 200 people
U Shape 15 -50 people
Banquet 260 people
Cocktail 300 people
The Greys Function Room (named after another pioneering timber family) is a smaller, more private room, ideal for smaller seminars, conferences, cocktail parties, business meetings, or dinners. This room can also be used as a registration room, trip directors office or even a central office for those larger seminars/conferences which are using our larger facilities.
Size: 80 m2 Total Area Size
Seating: Theatre Style 35 people
Classroom 16 people
Boardroom 18 – 20 people
U Shape 15 people
Dinner functions 40 people
Cocktail 45 people
Dinner functions 40 people
Equipment
Both our conference rooms offer video conferencing facilities along with a large range of Audio Visual equipment for hire.
Full conference kits, with details of menus and pricing, are available from reception or our website: www.talltimbeshotel.com.au
Operating Instructions
TV remotes
Air conditioning controls
Microwave quick reference guide
Keep In Touch
Just because you’re leaving us doesn’t mean you have to lose touch!
Please head to our website and Facebook page to keep up to date with our latest news, offers and to subscribe to our newsletter.
We would love to hear from you—please feel free to share your experiences from the area and post your pictures.
We hope you enjoyed your stay with us and hope to welcome you back soon.
We wish you all the best on your onward travels.